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Piping Up

SFU Library Feedback

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Suggestion for New Title Purchase: Diffusions & Elliptic Operators

Tuesday, August 28th, 2012

Q. Hi,
There is a book I would like to sign out, but we only have an electronic  version. It allows me to download a pdf, but only 100 pages at a time. This  is not really practical for me. Would it be possible to get a hard copy of  the book, or at least allow a full download of the pdf? The book is Diffusions & Elliptic Operators
Gani, J. Heyde, C. C. Kurtz, T. E.
Pages: 246
Publisher: Springer
Location: Secaucus, NJ, USA
Date Published: 12/1997
Language: en

LC Call Number: QA377 — .B293 1998eb
eISBN: 9780387226040
pISBN: 9780387983158
Dewey Decimal Number: 519.2
OCLC Number: 49797134

Thanks for your help.

A.  Thank you for your inquiry.

The SFU Library already has a copy of this book in print format.

http://troy.lib.sfu.ca/record=b1883282~S1a

Call Number: QA 377 B293 1998
Bennett Library – 6th floor
Status: In library

Alternatively, you can download a copy of the Ebrary e-books for use on your personal e-reader for a period of 14 days – after which it will automatically expire.
http://www.lib.sfu.ca/faqs/ebook-reader

You will need to register for an Ebrary bookshelf account as well as an Adobe Digital Editions account in order to download the full e-book.
http://support.ebrary.com/kb/category/en/download/

Please contact us again if you require further assistance.

Thanks. Sandra.
—
Sandra Wong, Electronic Resources Librarian

Posted in New books | No Comments »

Ebook usage

Thursday, August 9th, 2012

Q. Hello,
I was wondering whether PhD students have to pay in order to use online books (ebrary). If yes, is there a monthly charge, or the charge depends on how many ebooks we use? Thank you for your help.

A. Hi,

If you are a registered SFU student then the answer is No, you do no have to pay to access ebooks in our catalogue.

Are you having problems accessing them?

Scott Mackenzie
Library Loans

Posted in Ejournals & Ebooks | No Comments »

Suggestion for New Title Purchase: SEG eBooks

Monday, June 18th, 2012

Title: SEG eBooks
Publisher & where & when published: Society of Exploration Geophysicists
Where you saw this item mentioned: http://www.seg.org/resources/publications/misc/ebookspricing
Your affiliation: SFU Graduate Student

A. Thank you for the suggestion.

However, the cost for the entire e-book collection from the SEG would need to be approved by the relevant liaison librarian and the corresponding department to justify the expense. A list of departments with their relevant liaison librarian and departmental representative is available at: http://www.lib.sfu.ca/help/liaison-librarians

If there is a specific title from this collection that you are interested in, please let us know so we can investigate obtaining a copy in either electronic or print format (if the library does not already own a copy in print format).

Thank you for the suggestion.

Please feel free to contact us again if you have any further questions.

Sandra
—
Sandra Wong, Electronic Resources Librarian

Posted in Ejournals & Ebooks | No Comments »

eBook in use

Tuesday, February 28th, 2012

Q. hi,

I was reading an e-book on EBSCOhost, title: Triumph over shyness: conquering shyness and social anxiety. 40 something pages in, I cannot longer read it because the msg says, “Sorry this eBook is in use.”
What does this mean?

A. Hello,

“Triumph over shyness” is an e-book with a limit of only one simultaneous user.

http://troy.lib.sfu.ca/record=b3920017~S1a

Your browser may have timed out of the session. Therefore, when you tried to go to the next page, either another patron accessed the e-book when you timed out, or if your browser session was reset, EBSCO thought you were a second user. In this case, I would suggest closing your browser completely, delete any browser cookies, clear your cache and try again.

Let me know if you continue to run into problems accessing this e-book.

Thanks.
Sandra Wong
—
Sandra Wong
Electronic Resources Librarian

Posted in Ejournals & Ebooks | No Comments »

Borrowing an ebook

Thursday, January 26th, 2012

Q. How does one borrow an ebook for a course?

A. Hello,

Simon Fraser University does not have any e-books that need to be checked out. All of our e-books are accessible via the internet on a web browser with your normal SFU ID and password.

Find an e-book in the catalogue and click on the link provided in the record. If you’re off-campus or at home, you will be prompted for your SFU ID and password.

Wherever an e-book is limited to only 1 simultaneous user – it will be stated in a note field:
Here is an example of one: http://troy.lib.sfu.ca/record=b5836408~S1a
When that limit is reached – the site will simply not give you access and ask you to check back later.

If there is no note about 1 simultaneous user, then access is unlimited.

Depending on the e-book, you may encounter limits on saving and printing functions. Some e-books may limit you to saving or printing as few as 10 pages and as much as 80 pages depending on the website and/or the title of the book.

Other e-book websites have no limits and you can download pdf chapters of the book for your personal and educational use.

Here is a partial list of the different e-book websites available at SFU :

http://cufts2.lib.sfu.ca/CRDB/BVAS/browse/facets/resource_type/15

Many e-books purchased by the SFU Library are also not designed for any specific e-book reader (like the Amazon Kindle, Kobo or the Sony e-Reader). However, many of these e-book readers are capable of opening and storing pdf documents.

http://www.lib.sfu.ca/faqs/ebook-reader

Let me know if you have any more questions about e-books at SFU Library.

Sandra Wong, Electronic Resources Librarian

Posted in Ejournals & Ebooks | No Comments »

Error with linking to electronic resources

Wednesday, January 25th, 2012

Q. I want to read a subject in “Autonomous intelligent vehicles [electronic resource] : theory, algorithms, and implementation / Hong Cheng.” but the online access link does not work. I was wondering if you can help me with this. It gives an error as below:

The DOI you requested –
10.1007/978-1-4471-2280-7
cannot be found in the Handle System.

Here is the information:

Author: Cheng, Hong.
Title: Autonomous intelligent vehicles [electronic resource] : theory,
algorithms, and implementation / Hong Cheng.
Published: London ; New York : Springer, c2011.

A. Hello,

There appears to be something wrong with the DOI linking.

Try using this URL instead:

http://proxy.lib.sfu.ca/login?url=/http://www.springerlink.com/content/978-1-4471-2279-1

I will ask our cataloguing department to update the link in our records.

Thank you for letting us know about the broken link.

—
Sandra Wong, Electronic Resources Librarian.

Posted in Ejournals & Ebooks | No Comments »

Access to a Book

Monday, December 5th, 2011

Q. Library catalog shows available web access to Fluorinated Polymers book by Walther Grot but I get an access error on clicking on the link given here http://troy.lib.sfu.ca/search~S1 /Xfluorinated+ionomers&searchscope=1&SORT=D/Xfluorinated+ionomers&searchscope=1&SORT=D&SUBKEY=fluorinated+ionomers/1%2C3%2C3%2CB/frameset&FF=Xfluorinated+ionomers&searchscope=1&SORT=D&1%2C1%2C

Could you please help me get an access to this book?

A. Hi, This record is part of a pilot project. We don’t have access to the title yet. I will alert the Librarian who is in charge of this subject area, and suggest he order a copy. I’ll pass on your email to him, so he can let you know what he decides.

Penny
—
Penny Swanson
Head, Cataloguing Division

Posted in Uncategorized | No Comments »

Suggestion for New Title Purchase: Beyond Orientalism: Essays on Cross-cultural Encounter

Thursday, November 17th, 2011

Author: Fred Reinhard Dallmayr
Title: Beyond Orientalism: Essays on Cross-cultural Encounter
Where you saw this item mentioned: An online version for more than one student to access at a time
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Undergraduate Student

A. Thank you for your suggestion. Unfortunately, at this point we are not able to order an electronic copy of “Beyond Orientalism: Essays on Cross-cultural Encounter” with a multi-user licence. Only one patron at the time can access this book online http://troy.lib.sfu.ca/record=b2075419~S1a .

Regards,
Ivana
—
Ivana Niseteo, MA, MLIS
Collections Librarian
Liaison Librarian for Linguistics, French, Humanities, French Cohort in Arts

Posted in New books | No Comments »

Suggestion for New Title Purchase: More Than Good Intentions: How a New Economics Is Helping to Solve Global Poverty

Monday, October 3rd, 2011

Author: Dean Karlan and Jacob Appel
Title: More Than Good Intentions: How a New Economics Is Helping to Solve Global Poverty
Publisher & where & when published: Dutton Adult (April 14, 2011)
Where you saw this item mentioned: Wall Street Journal Book Review (http://www.amazon.com/More-Than-Good-Intentions-Economics/dp/052595189X)
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Undergraduate Student

A. I am pleased to let you know that I have ordered this publication for the SFU Bennett Library collection. The Library will notify you by email when it becomes available.

Regards,
Jennifer
—
Jennifer Bancroft
Liaison Librarian: Economics and Political Science

Posted in Ejournals & Ebooks | No Comments »

ebrary reader not functioning

Tuesday, September 13th, 2011

Q. eBrary Reader has not been functioning on my laptop now for over a year, and there are books that are only available in this electronic format in the SFU library. Please fix the problem, it is frustrating that I cannot access books that I would like to use in research.

A. Hello,

I’m sorry to hear you’ve been having access problems with ebrary. Please review the following technical requirements to access ebrary, which is also copied below:

http://site.ebrary.com/help/en/faq_main.htm#FAQ_System_Requirements

“What are the system requirements?

Before you begin, check your browser for the following:

JavaScript is enabled.
Cookies are enabled.
Pop-ups are allowed for *.ebrary.com.

If you use firewall or security software, you might need to modify your configuration to prevent it from blocking ebrary.”

If the above does not solve your problem, you can bring your laptop to the Bennett Library’s Ask Us Desk where a technician can review your internet browser settings.

Thanks.
—
Sandra Wong, Electronic Resources Librarian

Posted in Library computers | No Comments »

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