Piping Up

Q. Just a heads up, when I try to access the conference board of Canada via the SFU library I recieve this error message:

403 – Forbidden: Access is denied.
You do not have permission to view this directory or page using the credentials that you supplied.

I don’t even get an opportunity to log in.

A. Thank you for reporting the broken link.

Sandra Wong, Electronic Resources Librarian.

Q. I’m having trouble accessing certain Taylor and Francis journals, either the T&F page comes up saying page not found or if I can get into the journal I am asked for a log in to download articles (this is when accessed VIA SFU). Hope you can resolve this.

A. Apologies for the difficulty. The Taylor and Francis journals all moved to a brand new platform and website: from www.informaworld.com to www.tandfonline.com and we have redirects in place.

Thanks very much.
Sandra Wong, Electronic Resources Librarian.

Follow-up:
Q. Hi Sandra

I was searching Journal of Homosexuality and I think Journal of lesbian and Gay Psychotherapy.

A. The links should all be working now:

Thanks. Sandra.
—
Sandra Wong, Electronic Resources Librarian

Q. Hello,

I am trying to access an online article from Advanced Energy Materials
(Wiley) but it seems that SFU does not allow access to it. Is there any way
for me to get some papers/articles from this journal or can the Library
purchase the access ?

A. Unfortunately, the SFU Library does not have a subscription to this journal.

Thank you for the feedback.
Sandra Wong, Electronic Resources Librarian.

Q. Hi, How can I access ISI Web of Knowledge? I’m a grad student at SFU. Thanks.

A. Hello,

Thanks.
—
Sandra Wong, Electronic Resources Librarian

Q. 2003 PAN-KEY : a method to create secure personal area networks for impromptu meetings Lau, Felix Wai Yin , from SFU institutional repository, need permission to print the article.

A. Hi,

Best regards,
Todd
—
Todd M. Mundle
Associate University Librarian

Q. Dear library staff,

I’m a Ph.D. candidate in Biological Sciences. Recently, I submitted a manuscript to the journal Methods in Ecology and Evolution, which is a relatively new journal published by the British Ecological Society. Their editorial staff wrote the email pasted below, which offers free access to the first two years of the journal for institutions whose faculty/students have submitted manuscripts there. I believe this is going to be a high impact journal (like other BES journals) and since it is free, I am writing to request that SFU take up this free trial offer. This link is here: to request free access to MEE: http://bit.ly/eXHURF. Could you please let me know if you decide to make this request?

Thanks for your time.

A. Thanks for sending this request to the SFU library. We currently have free access to all issues of Methods of Ecology and Evolution, linked from our e-journals list and the library catalogue. As with other free or trial journals, we’ll track the level of use by SFU readers over the next couple of years. Once the publisher is ready to begin charging for subscriptions, we’ll review the use at SFU and the proposed subscription price to determine the value of subscribing. I’m also passing your request along to Leslie Rimmer, liaison librarian for Biological Sciences, so she can monitor our use of this title.

Best regards,
Gwen Bird
Library Collections Management

Q. Does SFU subscribe to the ProQuest Dissertations & Theses (PQDT) database? If so, how can I access it to get the complete dissertation: “Visual culture & the crisis of history: American documentary practice in the postmodern era” by Ricciardelli, Lucia, Ph.D., UNIVERSITY OF CALIFORNIA, SANTA BARBARA, 2007, 310 pages; 3291328 isbn: 9780549363484 proquest document ID: 1453178401 URL: http://gateway.proquest.com/openurl%3furl_ver=Z39.88-2004%26res_dat=xri:pqdiss%26rft_val_fmt=info:ofi/fmt:kev:mtx:dissertation%26rft_dat=xri:pqdiss:3291328

A. Hi,
The SFU Library does not subscribe to the complete full text version of the Proquest’s Digital Dissertations database – the version we subscribe to provides abstracts and around the first 20 pages of the thesis. However, if you find a thesis that you require for your research, you may request the thesis via the Library’s Document Delivery Services unit. If the thesis is needed urgently for your research we can order an electronic copy via Proquest. The Document Delivery Services website is at: http://www.lib.sfu.ca/find/document-delivery/request-form at this site you can request a thesis via interlibrary loans / document delivery.

Please don’t hesitate to contact me if you have any questions.
Best regards,
Don Taylor
–
Donald Taylor
Assistant Head, Access Services

Q. Using EBSCOhost to search journal articles (http://web.ebscohost.com.proxy.lib.sfu.ca/ehost/search?vid=4&hid=15&sid=d4b288d4-ef90-465d-bf55-c77649a8fd4f%40sessionmgr11) I found a discrepancy in titles for the article by Hui-Ching Chang and Rich Holt. The search yields the result: “Business Negotiation and Chinese Relationship Building: The Case of KTV Singing”

But the actual PDF article, when opened, is titled: “Business negotiation and Taiwanese relationship building: mediated experiences in karaoke singing”

Thought you’d like to know.

I wonder how to cite this? I’m going to cite the title in the document… hoping you’ll correct the search so people can find it

A. Hello,

Thanks.
Sandra Wong
Electronic Resources Librarian

Q. How do I reserve online for the data stream stand alone PC? Thank you for your attention.

A. Hi,

Mark
—
Mark Bodnar
Business Librarian

Q. When you use the new “Fast Search” function from a “Library Express” or catalogue-only computer station in the library, why do you have to sign in?

Unlike the other library and computer-lab computers, on these computers there’s no way to make sure you’ve logged off, without causing the computer to go into some paroxysms and basically re-boot (or so it seems).

A. Hi. We have received a few other inquiries similar to yours on the need to enter your ID and password when using the new Fast Search option at one of our catalogue search workstations (aka Library Express). The reason for this is that Fast Search is not just searching the Library’s catalogue but also many of our licensed electronic resources. Only authorized users, i.e. students, staff, and faculty at SFU, are permitted to access these databases hence an ID and password is required.

G.W. Brian Owen
Associate University Librarian, Processing & Systems