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Piping Up

SFU Library Feedback

Quiet Study Areas by the Computer Workstations

Q. Hi, Could you please clarify if the 5th and 6th floor computer workstations are quiet study areas or if light discussion is allowed. It seems this ambiguity makes it difficult to enforce quite study, especially on the 6th floor. This has been an ongoing problem for quite sometime and signs indicating quiet study would help CONSIDERABLY.

A. The computer areas on the 5th and 6th floors are quiet but not silent areas. It would be fair to say that light but not prolonged discussion is allowed. Of course, this is ambiguous and will be interpreted in various ways. The NW corner of the 6th floor is Silent, as is the Silent Study Room on the 5th floor. No discussion is allowed in these areas and peer pressure has been quite successful. “Silent” is unambiguous.

Rather than more Quiet signage, it may be that we need to explore creating a Silent computer area, something we don’t currently have.

In the meantime, if you are not comfortable asking people carrying on prolonged conversations to move elsewhere or to desist, please feel free to ask a staff member at a 3rd floor service point to do so. If you don’t want to leave your workstation, send a request via the Feedback link. We monitor these regularly, although we can’t promise an instant response.

Thanks for raising this concern and we will factor it in to our regular reviews of space/facilities in the Library.

Best,
Elaine

Elaine Fairey
Associate University Librarian, Learning & Research Services

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