Comment: I was absolutely impressed with the service I received at the SFU Library today. I was a student at SFU over forty years ago, and came today to access some information I needed for my work. Since I am definitely not a techno-wiz, I was nervous about the whole procedure. The librarian, Yasmin Jamal, was patient, understanding, kind, and actually worked through her break in order to help me. She took the time to locate the specific information I needed. She saved the day! Thank you, Yasmin.
A. I’m so glad to hear about your excellent experience at the Library and have passed your kind words along to Yasmin. We really appreciate it.
Head, Information and Instruction