Piping Up

Author: J.H. Crawford
Title: Carfree Design Manual
Publisher & where & when published: International Books, 2008
Where you saw this item mentioned: SCD 301
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Undergraduate Student

A. Thank you for your suggestion. A copy of “Carfree Design Manual” is now on order for Bennett Library. You will receive an email when the book becomes available for pick up.

Ivana
—
Ivana Niseteo, MA, MLIS
Collections Librarian
Liaison Librarian for Linguistics, French, Humanities, French Cohort in Arts

Q. Did the SFU Library have a nomination for the Dublin IMPAC literary award? If so, who/what was it?

A. Hi, The short answer is no. We are not currently a participating library in this award but thanks for bringing this to to our attention. It’s the first I’ve heard of it. I had a look at their webpage (http://www.impacdublinaward.ie/index.htm) and it does seem very public library focussed but there are a few other academic libraries in the mix.

Todd M. Mundle
Associate University Librarian
Collections and Scholarly Communications

Q. I am an exchange student over from the University of Bath in England. I have been trying to find out who authorises events on the Mall outside the library (I have asked several staff at the library and they advised me to contact through this form), but have so far failed. I hope you can help me.

I have a simple question to ask. I find it incredible that SFU authorises loud noisy music events (no matter the purpose) to take place on ordinary school days and nights, when people are trying to study in the library and need peace and quiet. I was just on the 7th floor and had to move because the music from yet another charity event began to play really loud, making it hard to hear one’s own thoughts, let alone study. Let’s just remind ourselves that this is an education institution above all else.

I would like to speak to the management if not to simply hear the kind of reasoning that has justified this madness happening.

A. Hi,

Best regards,
Todd M. Mundle
Associate University Librarian

Q. Hello,

We found your contact information while searching Universities on the Internet.

We are an independent publisher, based in Ottawa, Canada. We publish business/management reference handbooks, in checklist format, on CDs. We are promoting our handbooks to companies, governments, universities and other organizations to provide you with the tools to help solve your needs. Our handbooks are being used in 85 countries around the world.

The four handbooks are:
(1) Project Management Handbook of Checklists, 1,900 pages, 4 Volumes on CD.
(2) The Marketer’s Handbook: A Checklist Approach, 2,715 pages on CD.
(3) Events Project Management: A Checklist Approach, 432 pages on CD.
(4) Organizing Your Association: A Checklist Approach, 800 pages, 2 Volumes
on CD.

Would you be interested in learning more about our handbooks? If so, please reply to this email or visit our web site at www.markcheck.com. Order and pricing information is on our web site.

If you would like to review some free sample checklist packages, please respond and I would be pleased to email them to you. If there are others in your organization who would be interested in our information, can you please forward this email to them.

Thank you and please respond.

A. Thanks for the information on your firm. I have forwarded this information to our business librarian and if there is any interest in this material, we will be in touch.

Best regards,
Todd M. Mundle
Associate University Librarian
Collections and Scholarly Communications

Q. Is there a specific reason why printing costs are so outrageous at SFU? One quick search of all nearby libraries, public and college/university libraries included, provided me with costs that were HALF or less of what SFU charges to print the exact same thing. Of course, your traffic volume is no concern. After all, it is a major educational institution. This leaves me deprived of ways I can even imagine why you would charge such ridiculous prices for something so meager.

A. The revenues from the printers and photocopiers go to cover the costs of consumables (toner, paper, replacement parts, etc.), amortized cost of the equipment and salaries of the staff who maintain this and other equipment throughout the Library. I can’t speak as to how other institutions are funding their printing services but I can tell you that in addition to the revenues that are generated for the Library from the printers/photocopiers, an additional approximately $115,000 is put into the service.

Best regards,
Todd M. Mundle
Associate University Librarian

Q. A few evenings ago, near library closing time, the computer I was working on closed down with only a few SECONDS warning. I lost about an hour’s work. Please make sure library computers give sufficient warning before shut-down. About 15 minutes warning seems about right.

A. I’m sorry to hear you suffered a loss of data. I’m guessing you are using one of the northern PCs on the third floor of the library at Burnaby. Those machines are under management of computing services, and I’m told they currently do not have a timeout value set.

Regards,
Neal Baldwin
Manager, Library Computer Operations

Q. I just wanted to say that I am very pleased that SFU Burnaby has a copy of Ian Ker’s new exhaustive biography of G.K. Chesterton. Chesterton was a brilliant writer and thinker who should be more famous in post-secondary circles than he is, especially since his works touch on many subjects: theology, apologetics, history, social commentary, literary and artistic criticism and politics. Here’s hoping students will be able to enjoy learning more about Chesterton through this biography and the other Chesterton books available at the Bennett Library!

A. Thanks for the feedback. And “we are pleased” that you found this volume helpful! If there are other Chesterton materials that you feel we should be collecting, please feel free to make further suggestions.

Best regards,
Todd M. Mundle
Associate University Librarian
Collections and Scholarly Communications

Q. Hi, I was doing my research assignment on one of the computers at school today. I opened my file from my harddrive, and was doing my assignment from there. When I finished, I saved my work before leaving. But, what I didn’t check was whether or not my work was saved onto my flashdrive; right now I only have a temporary file saved onto there, which I have no idea what that means, but I don’t have my work. I saw a notice by each of the computers saying that files saved onto the computers will not be saved. Does the computer’s settings go back to its default settings, or erasing all new memory everyday? I really hope not. If there’s anything I can do to retrieve my work back, please please please pleaaaseee let me know!! It would be greatly appreciated, thank you in advance.

A. Hi, Unfortunately the odds are very slim. Could you tell me which computer you were using and we can take a look. Time is of the essence since automated scripts run that delete everything from the hard drive each day. This may have occurred at midnight last night but we will check the computer that you specify.

Neal Baldwin
Manager, Library Computer Operations

Author: Boris Malagurski
Title: The Weight of Chains ( dvd film)
Publisher & where & when published: Malagurski Cinema,2011, ISBN 886470041657
Where you saw this item mentioned: http://www.weightofchains.com/buy
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Undergraduate Student

A. Thank you for your suggested purchase of “The Weight of Chains”. Unfortunately, the requested film falls outside of the collecting scope of the SFU Library, as most media purchases are made for course related purposes.

Best regards,
Ivana Niseteo
—
Ivana Niseteo, MA, MLIS
Collections Librarian
Liaison Librarian for Linguistics, French, Humanities, French Cohort in Arts

Author: Marilyn Monroe
Title: Fragments: Poems, Intimate Notes, Letters
Publisher & where & when published: Farrar, Straus and Giroux; US; October 2010
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Graduate Student

A. Thank you for your suggestion. Unfortunately, the requested title falls outside of the collecting scope of the SFU Library. You may want to try your local public library: Burnaby Public Library, Richmond, Surrey, Vancouver and a few others own this book.

Best regards,
Ivana
—
Ivana Niseteo, MA, MLIS
Collections Librarian
Liaison Librarian for Linguistics, French, Humanities, French Cohort in Arts