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Piping Up

SFU Library Feedback

Archive for September, 2010

ID/password for Catalogue Search Workstations

Thursday, September 30th, 2010

Q. Your new catalogue system makes it much faster and easier to find what I’m looking for. I’m sure the upgrade was a lot of work, but it’ll really pay off for your users. Thanks for all of your hard work!

There’s a problem you might look into, though. Right now, users of the catalogue search PCs in the library need to enter a username and password just to search the catalogue. This bogs down searching, makes an unwelcoming entry, and disables search entirely for people without library cards.

A. Thanks for your kind words on the new Fast Search service. It does provide a way to find a much wider range of library materials. However, as you point out it has some implications for our catalogue search workstations. If you perform a search at one of these workstations using the new Fast Search option on the home page it does require you to enter your ID and password. The reason for this is that Fast Search is not just searching the Library’s catalogue but also many of our licensed electronic resources. Only authorized users, i.e. students, staff, and faculty at SFU, are permitted to access these databases hence an ID and password is required.

Library Systems is still looking at a more elegant solution to support catalogue searches at these workstations without requiring an ID and password. However, there are two current solutions that should work for you:

1. We just added a Catalogue only search option to the searchbox on the Library’s home page. If you select the Catalogue tab instead of the Fast Search tab you can search the local catalogue without being required to enter an ID and password.

2. Walk-in, or guest, users can also obtain a temporary guest ID from one of our service points. This will allow you to access all of our resources from any workstation in the Library during your visit. More information is available at:

http://www.lib.sfu.ca/faqs/i-dont-have-an-sfu-id-or-password-how-can-i-use-the-library-computers

I hope this helps. And thanks again for the feedback!

Brian

G.W. Brian Owen
Associate Univ. Libn. Processing & Systems

Library Systems is still looking at a more elegant solution to support catalogue searches at these workstations without requiring an ID and password. However, there are two current solutions that should work for you:

1. We just added a Catalogue only search option to the searchbox on the Library’s home page. If you select the Catalogue tab instead of the Fast Search tab you can search the local catalogue without being required to enter an ID and password.

2. Walk-in, or guest, users can also obtain a temporary guest ID from one of our service points. This will allow you to access all of our resources from any workstation in the Library during your visit. More information is available at:

http://www.lib.sfu.ca/faqs/i-dont-have-an-sfu-id-or-password-how-can-i-use-the-library-computers

I hope this helps. And thanks again for the feedback!

Suggestion for a New Title Purchase: Postmedieval Journal

Thursday, September 30th, 2010

Author: Eileen Joy & Myra Seaman (eds.)
Title: Postmedieval Journal
Publisher & where & when published: Palgrave Macmillan, England, 2010 -
Where you saw this item mentioned: Recommendation of colleague
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Graduate Student

A. Hi,

Thank you very much for your recent suggestion that the SFU Library begin a subscription to Postmedieval Journal. Unlike book purchases, journal subscriptions represent an ongoing annual cost to the library (in this case about $350 CAD per year). Given the current library collections budget, this may mean that another journal must be cancelled in order to start a new subscription.

As the English Literature Liaison Librarian, I will look into whether the departmental collections budget can absorb the cost of this subscription. In the meantime, please consider requesting any articles of interest via our free Interlibrary Loan service: http://www.lib.sfu.ca/find/document-delivery/request-form

You can browse the table of contents and article abstracts for current issues of Postmedieval Journal through the publisher’s website: http://www.palgrave-journals.com/pmed/index.html

I will keep you updated on the progress of this request.

Sincerely,
Rebecca Dowson

Rebecca Dowson
Liaison Librarian: English and History

Suggestion for New Title Purchase: Thoughtful Interaction Design: A Design Perspective On Information Technology

Thursday, September 30th, 2010

Author: Jonas Löwgren and Erik Stolterman
Title: Thoughtful Interaction Design: A Design Perspective On Information Technology
Publisher & where & when published: ISBN-10:0-262-62209-2
Where you saw this item mentioned: Internet, one chapter recommended for reading
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Graduate Student

A. Thank you for your book suggestion. I am pleased to let you know we have this title in our collection http://troy.lib.sfu.ca/record=b3860804~S1a. I notice both copies are currently out to other patrons. I suggest you place a hold on one of the copies.

Please let me know you need assistance.

Regards,
Leslie

Leslie Rimmer
Collections Librarian
Liaison Librarian for Biological Sciences

Retention Rules for Magazines

Thursday, September 30th, 2010

Q. Are there any free magazines to take? As in, the non-current Times, Newsweeks etc offered? What happens to the old ones once they are not current?

A. Thank-you for your question.

Each magazine that we purchase has it’s own retention rule.

For example the paper copies of Newsweek and Times (London, England) are kept until the microfilm copy we purchase arrives. The microfilm arrives quite a long time after the paper issues; the exact timing varies for each title.

When we remove the paper copies from the 6th floor we generally recycle them.

We do have some special requests (mainly from professors and staff, and once in a while from students) to have the paper copies we are discarding passed-on to individuals.

Please let me know if you have any further questions about this topic.

Sincerely,
Patty

Patty Gallilee
Head, Acquisitions and Serials Division

Suggestion for New Title Purchase: Debt, the IMF, and the World Bank: Sixty Questions, Sixty Answers

Thursday, September 23rd, 2010

Author: Éric Toussaint and Damien Millet
Title: Debt, the IMF, and the World Bank: Sixty Questions, Sixty Answers
Publisher & where & when published: Monthly Review Press (September 30, 2010)
Where you saw this item mentioned: Professor Recommendation
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Undergraduate Student

A. Hi,

Your suggestion that the library purchase ‘Debt, the IMF, and the World Bank: Sixty Questions, Sixty Answers’ was forwarded to me in my capacity as Economics Liaison Librarian.

Thank you very much for taking the time to make this suggestion. We try to ensure our collection meets the needs of SFU Students, Faculty and Staff. I have ordered this book and requested you be notified when it arrives.

Best wishes,

Carla Graebner

Carla Graebner
Liaison Librarian:
Archaeology, Economics and Government Information

Getting a Video from UBC Library

Thursday, September 23rd, 2010

Q. Hello,

I need to watch a documentary for my anthropology class, but my prof said the only available copy is at UBC, and that I could somehow get in through our library. Would you be able to help me do this? I don’t understand how that works. I am looking for the documentary called “Chore Wars”. Please let me know!

A. Hi,
Actually, there is no way to get the film in through the library, as libraries to do not send audiovisual materials out on interlibrary loan. The reason for this is the short time period for loans of these materials and the increased risk of damage to the materials. The post-secondary libraries do have a system for lending materials for classroom viewing of films, but this is available only for the showing of a film to an entire class and the videos are shipped by courier. This not a regular service and is therefore not available to library patrons.

The best thing to do would be to go to the UBC Library to watch the video there. It is on the third floor of the Koerner Library at UBC, in the audiovisual area. The call number is HQ560 .C567 1995 VIDEO

Also, the item is a vhs tape.

I am sorry that we are unable to bring the item in for you, but UBC does not lend their audiovisual materials on interlibrary loan.

Please don’t hesitate to contact me with any questions.

Best regards,
Don Taylor

Donald Taylor
Assistant Head, Access Services

Fast Search

Thursday, September 23rd, 2010

I like the new Fast Search system – I’m finding all sorts of things that I wouldn’t have otherwise. It’s so much easier to find journal articles!

Suggestion for New Title Purchases: “C” and “What ever happened to modernism?”

Thursday, September 23rd, 2010

Author: mccarthy, tom
Title: c
Publisher & where & when published: knopf 2010
Where you saw this item mentioned: 2010 booker shortlist
Acquire for which library?: Bennett (Burnaby Mountain)

Author: josipovici, gabriel
Title: what ever happened to modernism?
Publisher & where & when published: yale university press, 2010
Where you saw this item mentioned:

http://www.guardian.co.uk/books/2010/sep/04/gabriel-josipovici-modernism-tom-mccarthy

Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Staff

A. David,

Thank you for your recent title suggestions. I’m pleased to tell you that we have recently ordered C by Tom McCarthy for Bennett Library. I have also ordered a copy of What Ever Happened to Modernism? by Gabriel Josipovici for Bennett Library. You will be notified when both books are available for pick up at the library.

Cheers,
Rebecca

Rebecca Dowson
Liaison Librarian: English and History

Suggestion for New Title Purchase: Social Status and Cultural Consumption

Thursday, September 23rd, 2010

Author: Tak Wing Chan
Title: Social Status and Cultural Consumption
Publisher & where & when published: Cambridge University Press, 2010
Where you saw this item mentioned: University of Oxford Sociology reading list
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Graduate Student

A. Hi,

You will be happy to know that we already own this item and it appears to be in. Check this link.

http://troy.lib.sfu.ca/record=b5558359~S1a

Please don’t hesitate to contact me if you have any other suggestions.

Thanks
Moninder

Liaison areas:
Sociology/Anthropology, First Nations Student Centre (FNSC)
Gender, Sexuality, and Women’s Studies (GSWS)
Resource and Environmental Management (REM)
Shastri Indo-Canadian Institute (SICI)

Suggestion for New Title Purchase: A Brief History of Nearly Everything

Thursday, September 23rd, 2010

Author: Bill Bryson
Title: A Brief History of Nearly Everything
Publisher & where & when published: Broadway
Where you saw this item mentioned: I read this book for a Methodology course
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Graduate Student

A. Hi,

Thank you for your suggestion for A Brief History of Nearly Everything. I am pleased to let you know I have ordered a copy for our collection. You will be notified by e-mail when it is available.

Best regards,
Leslie

Leslie Rimmer
Collections Librarian
Liaison Librarian for Biological Sciences