Piping Up

Q. I would like to request that the library buy the following book please.

Foucault Contra Habermas: Recasting the Dialogue between Genealogy and Critical Theory (Philosophy and Social Criticism Series) (Paperback)

Thank you!

A. Thanks for sending this suggestion to the SFU Library. I have ordered a copy of this book for our collection, and you will be notified when it arrives.

Best regards,
Gwen Bird
Associate University Librarian, Collections Services

I was lucky enough to have access to this library for six years as an undergrad; looking back I am struck by how much (and how often) my thoughts changed and were enriched while studying and reading here. The freedom to read whatever piqued my curiosity, and to have access to such a wide range of texts, was one of the most rewarding aspects of my undergrad years, and is probably what I will miss most. Thank you for allowing alumni to continue to use this library.

Q.
Author: Tony Hsieh
Title: Delivering Happiness: A Path to Profits, Passion, and Purpose
Publisher & where & when published:
Where you saw this item mentioned:

http://www.amazon.com/Delivering-Happiness-Profits-Passion-Purpose/dp/0446563048

Acquire for which library?: Bennett (Burnaby Mountain)

A.
Hi,

====================================
Mark Bodnar
Business Librarian

Q.
Please get access to British Library Direct and/or IOBC WPRS Bulletins. You do currently not have access and there are no records found at any other libraries. The lady at the help desk was only able to show me how to use the online forms and junk, which I know how to do, what I need help with is getting two certain articles from the IOBC WPRS Bulletins.

A.
Thank you for your message. Articles from the IOBC/WPRS Bulletin are available via SFU Library Document Delivery Services, as it is held by a number of large US libraries as well as by the National SciTech Library, CISTI, in Ottawa. Later volumes appear to be catalogued by the issue title, as the Bulletin is a book series. Therefore it may have appeared, when searching library catalogues, that in fact they did not own the Bulletin.
The link to the from for requesting articles via Document Delivery Services is :

———————————————————
Donald Taylor
Assistant Head, Access Services

Q: How can I pay a library fine if I am not able to come to campus? It seems that fines are only payable in person.

A: Hello, If you are not coming to campus, then fines can be paid by telephone (778-782-4345) using Visa or M/C, or you can mail a cheque (payable to SFU Library) to Loans Division, W.A.C.Bennett Library, SFU, Burnaby BC, V5A 1S6

thanks, Sherrie
Library Loans

Q.
I just borrowed a book and wanted to renew it at 8:01pm tonight by telephone, but nobody would pick up the phone. I called about 15 times just to make sure, but there was no response. As a result I will have late charges on my account. Would you please remove these fees whenever you get the chance?

A.
Hi
The library was closed yesterday due to an electrical upgrade. Nothing should have come due on Sunday because of this closure. I checked your record and the only item you have checked out is not due till the end of the semester. So it looks like you are ok.

Scott Mackenzie
Loans Division

Q. Hi:

Could you tell me what kind of laptops (make and model) you are using in your
‘loaner’ program, and how many you have available?

Thanks.

A.
Hi,

Neal Baldwin, Library Systems

Q. Hi,
I go to Quest University and recently took out some books from the Bennett library. I have not been able to make it down to the Library given that I am in Squamish and my due dates are coming up soon. Is it possible that I can an extension on these books until June when I have some time off in my classes? If not, is there any other way for me to get
the books to the library? Thank you for your help and I apologize for any inconvenience I may have caused.

A. Two of the items you have out are coming due soon; since you have already maxed out on the number of online renewals, I have overridden the block and renewed them for another 3weeks from the due date.

Sherrie
Library Loans
778-782-4088

Author: Sellars, Wilfrid
Title: Philosophical Perspectives: Metaphysics and Epistemology
Publisher & where & when published: ISBN: 0917930053, Ridgeview Publishing Company (1967)
Where you saw this item mentioned: http://www.ridgeviewpublishing.com/author.html [THANK YOU ]
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Graduate Student

A: Hi,
I requested a copy of Philosophical Perspectives: Metaphysics and Epistemology today. You should receive an email from the Library when it is available.

Thanks for your suggestion!

Mike McIntosh
Library Liaison for Philosophy

Q: On this page http://godot.lib.sfu.ca:7888/godot/hold_tab.cgi (and some other pages) the heading “Where can I find this?” is a poor choice. It is confusing (Who is meant by “I”? What is meant by “this”?). Also, it is impolite to ask a question and not provide a way of giving an answer. Please think about the philosophy of this page, so that a clear and concise heading line can be given.

A: Hi,
The phrase “Where can I get this?” has been in use for quite some time in our online system. It also reflects a very common question that is posed by many at one of our public service desks when they are trying to find something. The use of a rhetorical device such as a mock-question is a common communication technique in advertisements, online systems, etc.

It certainly isn’t our intent to be rude or to generate confusion. We are always hesitant to change the wording on a key function like this, especially as it seems to work well for many. But I would certainly be interested to hear what suggestions you might have for some alternate wording.

Brian Owen
AUL, Processing and Systems