Piping Up

Q: Hi, I have just received an email regarding an overdue book. I returned this book yesterday. So I was wondering why I got this mail.

A: Hi

take care,
Scott Mackenzie
Head – Access Services

Author: Frederick Seidel
Title: Ooga-Booga
Publisher & where & when published: Farrar, Straus and Giroux
Where you saw this item mentioned: http://us.macmillan.com/oogabooga
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Staff

A: Hi,

Thank you for your recent purchase suggestion. A copy of Ooga-Booga: Poems by Frederick Seidel is now on order for Bennett Library. You will be notified by email when it is ready to be picked up.

Cheers,
Rebecca
–
Rebecca Dowson
Liaison Librarian: English and History

Author: Harris, H.S.
Title: Hegel’s Ladder (Volumes 1 and 2)
Publisher & where & when published: 1997, Hackett
Where you saw this item mentioned:
Acquire for which library?: Bennett (Burnaby Mountain)
Your affiliation: SFU Faculty

A: Hello,
Thanks for your suggestion. I will order Harris’ Hegel’s ladder for the Bennett library and will put it on hold for you. This will expedite the processing of the book when it arrives and you’ll get an email when it’s ready to pick up. If you don’t pick it up, it will be placed in the regular book stacks after 5 days.

Best regards,
Sylvia
—-
Sylvia Roberts
Liaison Librarian for Communication and Contemporary Arts

Q. I hope that I can stay at library over night during exam weeks. Like today I will have an exam finished at 10pm and another exam at 8:30am tomorrow. Going home will take me almost 2 hours because of evening bus shifts. If I could stay at library I can earn several hours for preparing my exam tomorrow.
Thanks.

A. Sorry, this is not an option at this time.

Todd M. Mundle
Associate University Librarian

Author: Robert I Curtis
Title: Ancient Food Technologies
Publisher & where & when published: David Brown
Where you saw this item mentioned: Conference book table
Acquire for which library: Bennett
Your affiliation: SFU Faculty

A. Your request to order “Ancient Food Technologies” was sent to me. The short answer is yes, we’ll order this title for you. The longer answer is that it is part of a series called ‘Technology and Change in History’. The library currently either has physical copies or electronic access to some copies of other titles in this series. I’m currently exploring with my colleagues if there is sufficient interest in picking up all of the series and, if so, whether or not we can get them electronically or just in print.

Thank you very much for your suggestion. Input from library users is very important and much appreciated.

Best Regards,
Carla Graebner
Liaison Librarian: Archaeology, Economics
and Government Information

Q: I would like to access online materials such as journals, periodicals, etc.
How can I set up access?

A: For the most part, online access to materials licensed by the SFU Library are restricted to current students, faculty and staff. If you are a student, faculty or staff member at SFU, use the links provided by the library under “Journals articles & databases” or “Electronic journals” at the following URL: http://www.lib.sfu.ca/

You will need to authenticate with your SFU computing ID and password.

If you are not affiliated with SFU, you may access some of the electronic resources as a guest when visiting one of our campus libraries:

http://www.lib.sfu.ca/faqs/i-dont-have-an-sfu-id-or-password-how-can-i-use-the-library-computers

Some of our electronic resources are available to SFU alumni. The following webpage lists what is available for alumni as well as some open access databases and journals which are freely available on the web or through your local public library in British Columbia.

http://www.lib.sfu.ca/my-library/services-for-you/alumni

Let me know if you need further clarification or have additional questions. Thanks.
Sandra Wong,
Electronic Resources Librarian.

Author: Yasushi Hirosato and Yuto Kitamura (Editors)
Title: The Political Economy of Educational Reforms and Capacity Development in Southeast Asia
Publisher & where & when published: Springer Science + Business Media B.V. (2009)
Where you saw this item mentioned: Web search on higher education in Southeast Asia
Acquire for which library?: Surrey (SFU Surrey)
Your affiliation: SFU Graduate Student

A: Hello – I’ve ordered this book and you’ll be emailed when it arrives. Thanks for the suggestions!

Natalie
—
Natalie Gick
Campus Librarian
Fraser Valley Real Estate Board Academic Library

Author: Anthony Welch
Title: Higher Education in Southeast Asia: Blurring Borders, Changing Balance
Publisher & where & when published: Routledge, 2009
Where you saw this item mentioned: I came across this title when I was browsing the net for documents related to higher education in Cambodia.
Acquire for which library?: Surrey (SFU Surrey)
Your affiliation: SFU Graduate Student

A: Hello – I have ordered this book and you’ll be emailed when it arrives. Please note that it has not yet been published.

Author: Claire Pajaczkowska, Ivan Ward
Title: Shame and Sexuality: Psychoanalysis and Visual Culture
Publisher & where & when published: Routledge &15th February 2008
Where you saw this item mentioned: http://www.routledgemedia.com/books/Shame-and-Sexuality-isbn9780415420129
Acquire for which library?: Surrey (SFU Surrey)
Your affiliation: SFU Graduate Student

Hi – I’ve ordered and you’ll be emailed when it arrives.

Natalie
–
Natalie Gick
Campus Librarian
Fraser Valley Real Estate Board Academic Library

Q: Hi Todd,

Thank you for responding to my feedback regarding the replacement of chairs in the Bennett library. I see your point about the need for high-quality chairs that last as well as the substantial cost this would incurr. Perhaps the library can start planning for this eventuality and find a creative way out. Chairs, while not seemingly as important as other priorities such as collections and numerous other investments that might be necessary, are an important aspect of a conducive learning environment. Neverthless, thank you for listening.

Bravo to the person who suggested auto-logoff and to the library for following up rectifying the situation. It goes to show just how valuable this forum can be.
Happy holidays.

A: I agree that chairs are conducive to a good learning environment. Thanks for your understanding. We’ll do what we can.

Best regards,
Todd
–
Todd M. Mundle
Associate University Librarian